Privacy Policy

Last updated: March 1, 2025

1. Introduction

Mahakal Cricket ID ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Your name and WhatsApp number when you contact us.
  • Communication Data: The content of messages you send us via WhatsApp.
  • Platform Preferences: Which cricket betting platforms you request IDs for.
  • Usage Data: How you interact with our website (via analytics).

We do not collect sensitive financial information such as bank account numbers or card details.

3. How We Use Your Information

We use the information we collect to:

  • Deliver your Cricket ID and provide customer support.
  • Respond to your inquiries and messages.
  • Improve our services and user experience.
  • Comply with legal obligations.
  • Detect and prevent fraudulent activity.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • With Platform Providers: Only the minimum information required to create your Cricket ID on the requested platform.
  • Legal Requirements: If required by law or to comply with a legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. WhatsApp Communications

Our primary communication channel is WhatsApp. When you contact us on WhatsApp, your messages are subject to WhatsApp's own Privacy Policy. We retain WhatsApp conversations for customer service and dispute resolution purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All communications are encrypted in transit.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Communication records are typically retained for 12 months.

8. Your Rights

Under Indian data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal obligations).
  • Withdraw consent for non-essential data processing.

To exercise these rights, contact us via WhatsApp.

9. Cookies and Analytics

Our website uses essential cookies to function properly. We may also use analytics tools to understand how users interact with our site. No personally identifiable information is collected through cookies.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we become aware that we have collected information from a minor, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us via WhatsApp. We will respond within 24 hours.

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